New card

Convenience

Customer service

Rates and fees

Rewards

Trust

I have only had this card for 6 months. I had issues with my statement not being sent out each month and had long delays in getting through to customer service. When I applied for the card, I didn’t get the credit limit I needed. I’ve also been to the bank and they can’t understand why my statements haven’t been mailed, which meant I got hit with a late fee payment.

account

Reviewed by Karen