CoinSmart review

By   |   Updated 24 Aug 2023

coinsmart review
  • CoinSmart is a cryptocurrency exchange founded in 2017 and based in Toronto.
  • Exchange CAD for a variety of different cryptocurrencies.
  • Solid option for crypto beginners.

With a simple and user-friendly interface, CoinSmart reduces the barrier to entry for beginner investors.

If you’re new to the world of trading crypto and are considering CoinSmart as your preferred exchange, this review will help you understand their offering.


On website



  • Get $20 in BTC with your first deposit.
  • Trade the major coins and popular altcoins including Dogecoin, Cardano, Solana, Polkadot, and Polygon.
  • Fund your account with Interac e-Transfer, wire transfers, credit / debit cards, or crypto with access to trade funds the same day.


  • Low trading fees.
  • Deposits are cleared within the day.
  • Supports CAD, EUR, and USD.
  • Get 24/7 customer support.


  • Limited coins.
  • Fee applies to credit card and debit card deposits.

What is CoinSmart?

CoinSmart is based in Toronto, Canada and has attracted users from across the world. It was founded in 2018 by Justin Harzman as well as Jeremy Koven.

The motivation for CoinSmart’s creation was the fact that the founders had an extremely difficult time trying to fund and then get verified on other exchanges. Frustrated and disappointed with what was available at the time, they began to develop a reliable exchange that would make crypto accessible to anyone in Canada.

CoinSmart offers quick verification, an easy-to-understand interface, a high level of security, and the ability to fund your account using various fiat currencies.

Is CoinSmart safe?

This is by far one of the biggest questions on almost every newcomer’s mind. In the case of CoinSmart, it’s easy to answer.

Simply Digital Technologies Inc. (MSB M18755033), the company that operates the CoinSmart exchange, is registered as a Money Service Business and regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). They are also licenced to operate in the USA by FINCEN.

Although getting an account is easy, CoinSmart’s systems run checks to detect things like fake dates of birth and addresses among other things.

A high percentage of digital assets are kept on cold storage systems that are not constantly connected to the internet, making them much less likely to be compromised. User accounts are protected with two-factor authentication, as is common with crypto exchanges.

Who is CoinSmart aimed at?

CoinSmart is aimed at people who have never used cryptocurrencies in the past.

It is designed for beginners but also has charting tools that can assist even the most experienced cryptocurrency traders.

Tradable assets

CoinSmart lists Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Cardano (ADA), Stellar Lumens (XLM), Ripple (XRP), EOS (EOS), and Tether (USDT).

Notable features

With CoinSmart’s focus on making crypto accessible, they’ve doubled down with reassuring features and policies for new users.


SmartTrade makes it extremely simple for users to buy and sell cryptocurrencies using fiat (or cryptocurrency you have already purchased).


SmartGuarantee essentially covers and guarantees certain services of CoinSmart, including:

  • the guarantee that all of the deposits will be credited to your account the same day CoinSmart receives them;
  • the guarantee that all cash withdrawal requests will be processed within 5 business days; and
  • the guarantee that all account verifications will be processed within the same day.


Funding fees

Funding optionsFeeProcessingMininumMaximum
Interact e-Transfer1.5% fee on $100 – $1,999, 0% fee on $2,000+Same day as received$100$3,000
Bank wire0% feeSame day as received$10,000$5,000,000
Bank draft0% feeSame day as received$500$5,000
Credit/debit cardsUp to 6% feeInstant$100$5,000

Withdrawal fees

Withdrawal methodsFeeProcessingMinimumMaximum
Electronic funds transfer1% fee ($15 min)1 - 5 days$50$15,000
Bank wire1% fee ($15 min)1 - 5 days$10,000$1,000,000

Crypto withdrawal fees

Bitcoin0.00025Immediate delivery
Ethereum0.01Immediate delivery
Litecoin0.001Immediate delivery
XRP0.002Immediate delivery
Tether25.00Immediate delivery
Bitcoin Cash0.0001Immediate delivery
EOS0.0005Immediate delivery
Stellar0.00003Immediate delivery
Cardano0.30Immediate delivery

Trading fees

Commission 0.20% for single trade and 0.30% for double trade

Pros and cons


  • Easy to get set up with quick account verification.
  • A range of guarantees covering processing times.
  • Same day deposits when funding your account.
  • 24/7 customer support.


  • The selection of coins could be bigger, but is enough for the average investor.
  • Unavailable for residents in the United States.


Among the many alternatives to CoinSmart available in Canada, these are some of the best options.

  • Newton. No-fee cryptocurrency brokerage where you can set up your account in minutes and transfer your funds at any time. It offers third-party custody, instant verification, iOS, and Android apps, no trading fees, a high level of liquidity, and competitive spreads.
  • Bitbuy. An exchange that is known for excellent customer service. TradingView charts for analysis and native mobile apps.
  • Shakepay. Canadian-owned, FINTRAC-registered, Shakepay has a solid reputation and position in the market.
  • Gemini. The Gemini exchange is a privately owned one that allows users to buy, sell or trade as well as secure a multitude of cryptocurrencies. It was originally launched in 2015 by Cameron Winklevoss and Tyler Winklevoss.
  • Coinbase. Coinbase is a secure platform that allows users to buy, sell as well as store many cryptocurrencies with ease. It is an American company that was founded in 2012 and is fully regulated and licensed.


See how CoinSmart compares directly with competing services in Canada.


Does CoinSmart have a demo account for paper trading?


Is CoinSmart insured?

CoinSmart use BitGo’s cold storage service, which are insured by Lloyd's of London for $100 million.

Do I need my own crypto wallet for CoinSmart?

No. You can use the wallet provided by CoinSmart.

How do I fund a CoinSmart account?

You can fund your account using e-wallets, bank wire transfers, bank drafts, credit cards, and debit cards.

How do I withdraw from CoinSmart?

You can withdraw funds using electronic funds transfer or bank wire transfer.

The verdict

While CoinSmart doesn’t offer as many cryptocurrencies as other exchanges, they do support the most popular and established coins. Fees are competitive against the market and the service guarantees are reassuring for their target market of novice traders.

On website