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Answers for common questions and helpful insight into the key benefits from our experts.
Yes. Depending on which card you have, you may receive some of the following complimentary benefits:
Yes. All Qantas Money cards currently offer a higher points earning rate for Qantas Money credit card purchases of Qantas flights booked directly through Qantas and selected travel agents, and for purchases of Qantas Frequent Flyer and Qantas Club membership, joining and annual fees, Qantas Gift Vouchers, and purchases from qantasshop.com.au, qantasstore.com.au and qantasepiqure.com.au.
Yes. You can manage your card by logging in to Qantas Money using your Qantas Frequent Flyer number, surname and PIN. After selecting your credit card and entering your password you can access account statements, payment details and notifications. The same facilities are available on your phone via the Qantas Money app.
No. Your credit card account is quite separate form your normal banking arrangements. You can continue to do your everyday banking with your current bank, and pay off your Qantas Money credit card balance using BPAY, direct debit or Australia Post.
Yes. If you are not already a member, you will need to join the Qantas Frequent Flyer program so that the points you earn for card spending can be credited to your frequent flyer account, and so that you can access your card account online or via the Qantas Money app.
Qantas Points do not expire provided you earn or use points at least once every 18 months.
Yes, but any points they earn will be credited to the Qantas Frequent Flyer account of the primary cardholder. Supplementary cardholder purchases cannot earn Qantas points for the supplementary cardholder’s own Qantas Frequent Flyer account.
When you make retail purchases with your Qantas Money credit card you will earn the card’s specified number of points per dollar spent. For example, if you card has a rate of 1.0 Qantas Points per whole dollar spent, and you make a purchase totalling $78.50, you would earn 78 Qantas Points for that transaction.
When applying for the card you need to supply your Qantas Frequent Flyer membership number. At the end of each monthly billing cycle, the number of Qantas points earned during that month will be shown on your card statement. It can take up to 60 days after an eligible purchase transaction has been processed, before the points appear in your Qantas Frequent Flyer account.
At the time of writing, there is no absolute cap on points, but each Qantas Money credit card does have a monthly spending threshold for purchases in Australia, beyond which the points earning rate declines. E.g. 1.0 points per $1 spent, up to $10,000 per monthly statement period, falling to 0.5 points per $1 spent after the first $10,000. Currently there is no threshold applied to overseas spending with the card.
Qantas Points can be redeemed for award seats and seat upgrades on Qantas and its partner airlines. They can also be redeemed for gift cards, movie and other entertainment vouchers, and merchandise from the Qantas Rewards Store.
No. Points are only earned on eligible purchase transactions. ‘Eligible purchase transactions’ excludes the following types of transactions, which will not earn points:
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