Citibank originated in New York in 1812 with the creation of the City Bank. In 1865 it became part of the U.S. national banking system and was re-branded as National City Bank of New York. By the start of the 20th century, the bank was firmly established as one of America’s largest financial institutions, and had begun to spread its influence to the international banking markets.
At the same time, it was at the forefront of reducing costs and offering something extra to the customer. In 1960, First National City Bank – renamed Citibank 16 years later – installed a Bankograph, the precursor to the now-ubiquitous Automatic Teller Machine, or the ATM. The bank realised that customers wanted to be able to access their account any time of the day, any day of the week, so during the 1970s, along with other banks, created the card technology for use with modern ATMs.
Today, Citibank and parent company Citigroup form one of the world’s major financial players, with 200 million customers in more than 140 countries, and is the third largest bank holding company in the United States.
Citi in Australia
Citibank was one of the first foreign banks to be granted a banking licence in the country. Citibank Australia opened in 1985, and today has its headquarters in Sydney with major offices in Melbourne, Perth, Adelaide and Brisbane. The bank employs approximately 2,000 Australians and, along with Citigroup, had over 1 million customers across the Australian and New Zealand markets by 2012.