Heritage Platinum Credit Card

Heritage Platinum Credit Card

Highlights

  • 0% p.a. for 12 months on balance transfers with no balance transfer fee on amounts transferred (reverts to 19.99% p.a. thereafter).
  • $125 p.a. annual fee waived when you spend $35,000 or more.
  • Earn 3 Heritage Credits for every $1,500 spent per calendar month.

Pros and cons

Pros

  • 0% p.a. for 12 months on balance transfers with no balance transfer fee on amounts transferred.
  • Includes International Travel Insurance, Interstate Flight Inconvenience Insurance, Transit Accident Insurance, Purchase Cover Insurance, Extended Warranty Insurance, and Guaranteed Pricing Scheme.
  • Platinum-level concierge service, available round the clock.

Cons

  • Other cards offer a better rewards points earn rate ratio.
  • Ongoing interest rates are about average.

History

    Our review

    Convenience

    Customer service

    Rates and fees

    Rewards

    Trust

    The basics

    • Additional cardholders. You can add up to 2 additional cardholders at no extra cost, allowing you to share the account with family members. The primary cardholder will be responsible for managing the account and making payments.
    • Digital wallets. Works with Apple Pay and Google Pay.
    • Gambling transactions. Gambling transactions are blocked.

    Rewards and benefits

    • Complimentary travel insurance. The Heritage Platinum Credit Card offers complimentary international travel insurance to cardholders. The card must be used to pay for at least part of the travel expenses before departure to activate the cover.
    • Concierge services. The Heritage Platinum Credit Card comes with a 24 / 7 concierge service. Cardholders can use this service to get travel recommendations, make reservations, arrange gifts, and more.
    • Insurances. Cardholders get extended warranty protection, fraud protection, purchase protection insurance, transport accident insurance, and price protection insurance.
    • Rewards points. Heritage Platinum Credit Card cardholders can earn 3 Heritage Credits per $1,500 spent in a calendar month. Heritage Credits can be redeemed for products and services at a range of partners. For example, a $20 Woolworths Supermarket eGift card is 13 Heritage Credits. Balance transfers and cash advances are not eligible transactions for earning points.
    • Sign up bonus. There is no sign up bonus currently on offer.

    Rates and fees

    • Annual fee. The ongoing annual fee for this card is $125. Heritage waives the annual fee if you spend $35,000 in a year.
    • Balance transfers. The current balance transfer offer is for 12 months interest-free with no balance transfer fee, up to a 95% balance transfer limit. After the introductory period ends, the revert rate of 17.99% p.a. will apply.
    • Cash advances. 19.99% p.a. interest applies to cash advances made with this card, with interest charged immediately from the transaction date.
    • Foreign exchange fee. Transactions made in a foreign currency, either online or overseas, will incur a 3% fee.
    • Interest-free period. Heritage Bank Platinum Credit Card provides up to 55 days interest-free on eligible purchases, excluding cash advances, if you have paid off your previous balance in full or made the minimum required payment.
    • Purchases. Heritage Bank's Platinum Credit Card does not offer an introductory purchase offer. All purchases made with the card will be charged interest at 17.99% p.a.

    Nilooka Dissanayake

    Reviewed by Nilooka Dissanayake

    Writer

    User reviews

    Convenience

    Customer service

    Rates and fees

    Rewards

    Trust

    I'm happy with the card I use

    Reviewed by Happy Customer

    I’m happy with the card i use. Don’t have any complaints about customer services as they are very friendly and helpful. I have the trust in the convenience of online banking and phone banking as well as eftpos and atm outlets. Rates and fees are reasonable and the rewards are ok.


    Quite a painful application process

    Reviewed by Jean

    There was a very long application process. We applied for a joint credit card, and we felt like we were applying for a million dollar loan – they ask you for so much paperwork. We live in Sydney so everything is by regular post and you have to do the ID check via Australia Post, which is also a disaster. They did it wrong twice and Heritage would not accept it, and you have to go back and do it yourself again. I would not recommend the card for this reason.


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