Credit cards with purchase protection

When you’ve bought something using your card it will be protected against loss, theft or accidental damage.

By   |   Verified by David Boyd   |   Published 27th August 2020

Comparing credit cards with purchase protection

HSBC Platinum Credit Card Balance Transfer Offer

On HSBC's website

Apply by 30 September 2020

HSBC Platinum Credit Card Balance Transfer Offer

Balance transfer

22 months at 0% p.a.

Purchase rate

19.99% p.a. ongoing

Annual fee

$129.00 p.a. ongoing

Highlights

  • 0% p.a. on balances transferred for 22 months, with no balance transfer fee.
  • $129 p.a. annual fee which is refundable each year when you spend $6,000 on eligible purchases.
  • Earn 2 points per $1 spent on overseas purchases.
American Express Qantas Ultimate Credit Card

On American Express' website

American Express Qantas Ultimate Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$450.00 p.a. ongoing

Highlights

  • Receive 55,000 bonus Qantas Points when you apply online, get approved and spend $3,000 on your new card within the first 3 months. New Card Members only.
  • Earn 1.25 Qantas Points for every $1 spent on card purchases, except spend at government bodies in Australia where you will earn 0.5 Qantas Points per $1 spent.
  • $450 Qantas Travel Credit each year (conditions apply).
American Express Explorer Credit Card

On American Express' website

American Express Explorer Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$395.00 p.a. ongoing

Highlights

  • Get 50,000 Membership Rewards points when you apply online, are approved and spend $3,000 in the first 3 months. New Card Members only.
  • Receive a $400 Travel Credit each year towards any flights, hotels and car hire when you book online with this card.
  • T&Cs and eligibility criteria apply. Available to new card members only.
American Express Qantas Premium Credit Card

On American Express' website

American Express Qantas Premium Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$249.00 p.a. ongoing

Highlights

  • Earn 30,000 points when you apply online as a new Card Member, are approved and spend $3,000 in 3 months. New Card Members only.
  • Relax with 2 complimentary Qantas Club invitations every year (conditions apply).
  • Complimentary domestic and international travel insurance.
American Express Qantas Premium Credit Card

On American Express' website

American Express Qantas Premium Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$249.00 p.a. ongoing

Highlights

  • Earn 30,000 points when you apply online as a new Card Member, are approved and spend $3,000 in 3 months. New Card Members only.
  • Relax with 2 complimentary Qantas Club invitations every year (conditions apply).
  • Complimentary domestic and international travel insurance.
American Express Platinum Card

On American Express' website

American Express Platinum Card

Balance transfer

N/A

Purchase rate

N/A

Annual fee

$1,450.00 p.a. ongoing

Highlights

  • Get 80,000 Membership Rewards points when you apply, are approved, and meet the minimum spend criteria of $3,000 in the first 3 months. Available to new Card Members only.
  • Receive a $450 Platinum Travel Credit each year, which can be redeemed for flights, hotels or car hire.
  • Complimentary access for you and a guest to over 1,200 Airport lounges across 130 countries.
American Express David Jones Credit Card

On American Express' website

American Express David Jones Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Receive 15,000 Membership Rewards Points or 7,500 Qantas Points when you are approved and spend $750 at locations excluding David Jones on your new card within the first three months. Available to new David Jones American Express Card Members only.
  • Earn up to 3 Reward Points per $1 spent at major supermarkets and petrol stations, 2 Reward Points per $1 spent at David Jones, and 1 Reward Point per $1 spent elsewhere.
  • Flexibility to choose Qantas Frequent Flyer or Membership Rewards as your rewards program.
American Express David Jones Platinum Credit Card

On American Express' website

American Express David Jones Platinum Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$295.00 p.a. ongoing

Highlights

  • Receive 30,000 Membership Rewards Points or 15,000 Qantas Points when you are approved and spend $750 at locations excluding David Jones on your new card within the first three months. Available to new American Express David Jones Platinum Credit Card Members only.
  • Earn 4 Reward Points per $1 spent at David Jones, 3 Reward Points per $1 spent at major supermarkets and petrol stations and 1 Reward Point per $1 spent elsewhere.
  • Flexibility to choose Qantas Frequent Flyer or Membership Rewards as your rewards program.
Bankwest More Platinum Mastercard

On Bankwest's website

Bankwest More Platinum Mastercard

Balance transfer

6 months at 0% p.a.

Purchase rate

19.99% p.a. ongoing

Annual fee

$160.00 p.a. ongoing

Highlights

  • 75,000 annual bonus points when you spend $48,000 on eligible purchases in the year.
  • Earn up to 2 points per $1 spent on eligible purchases.
  • No foreign transaction fees and complimentary international credit card travel insurance.
St.George Amplify Platinum Credit Card (Amplify)

On St.George's website

Apply by 30 September 2020

St.George Amplify Platinum Credit Card (Amplify)

Balance transfer

22 months at 0% p.a.

Purchase rate

7 months at 0% p.a.

Annual fee

$0.00 for 1st year

Highlights

  • 0% p.a. for 22 months on balance transfers with 1.5% balance transfer fee. Reverts to cash advance rate.
  • 0% p.a. on purchases for up to 7 months from card approval (reverts to 19.74% thereafter).
  • $0 annual fee for the first year ($99 p.a. thereafter).
St.George Amplify Platinum Credit Card (Qantas)

On St.George's website

Apply by 30 September 2020

St.George Amplify Platinum Credit Card (Qantas)

Balance transfer

6 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 60,000 bonus Qantas Points when you spend $2,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% p.a. for 6 months on balance transfers. Reverts to cash advance rate.
  • Earn 0.5 points per $1 spent (uncapped). Plus, get a complimentary Qantas membership fee. Saving you $99.50!
Westpac Altitude Platinum Credit Card (Altitude)

On Westpac's website

Apply by 11 November 2020

Westpac Altitude Platinum Credit Card (Altitude)

Balance transfer

18 months at 0% p.a.

Purchase rate

20.49% p.a. ongoing

Annual fee

$99.00 for 1st year

Highlights

  • Receive 80,000 Altitude bonus points when you spend $3,000 on eligible purchases within 90 days of card approval. Terms and conditions apply.
  • 0% p.a. for 18 months on balance transfers (1 % balance transfer fee applies). Reverts to purchase rate of 20.49% p.a.
  • $99 p.a. annual fee for the first year ($150 p.a. annual fee thereafter).
Westpac Altitude Platinum Credit Card (Qantas)

On Westpac's website

Apply by 11 November 2020

Westpac Altitude Platinum Credit Card (Qantas)

Balance transfer

18 months at 0% p.a.

Purchase rate

20.49% p.a. ongoing

Annual fee

$99.00 for 1st year

Highlights

  • Receive 60,000 Qantas bonus points when you spend $3,000 on eligible purchases within 90 days of card approval. Terms and conditions apply.
  • Transfer your balance at 0% p.a. for 18 months (1 % balance transfer fee applies). Reverts to purchase rate of 20.49% p.a.
  • $99 p.a. annual fee for the first year ($200 p.a. annual fee thereafter).
Bank of Melbourne Amplify Platinum Credit Card (Amplify)

On Bank of Melbourne's website

Apply by 30 September 2020

Bank of Melbourne Amplify Platinum Credit Card (Amplify)

Balance transfer

22 months at 0% p.a.

Purchase rate

7 months at 0% p.a.

Annual fee

$0.00 for 1st year

Highlights

  • 0% p.a. for 22 months on balance transfers with 1.5% balance transfer fee. Reverts to cash advance rate of 21.49% p.a.
  • 0% p.a. on purchases for up to 7 months from card approval (reverts to 19.74% p.a. thereafter).
  • $0 annual fee for the first year ($99 p.a. thereafter).
Bank of Melbourne Amplify Platinum Credit Card (Qantas)

On Bank of Melbourne's website

Apply by 30 September 2020

Bank of Melbourne Amplify Platinum Credit Card (Qantas)

Balance transfer

6 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn 60,000 bonus Qantas Points when you spend $2,000 within 90 days from card approval. Exclusions apply.
  • 0% p.a. for 6 months on balance transfers. Reverts to cash advance rate of 21.49% p.a.
  • Earn 0.5 points per $1 spent on eligible purchases (uncapped).
BankSA Amplify Platinum Credit Card (Amplify)

On BankSA's website

Apply by 30 September 2020

BankSA Amplify Platinum Credit Card (Amplify)

Balance transfer

22 months at 0% p.a.

Purchase rate

7 months at 0% p.a.

Annual fee

$0.00 for 1st year

Highlights

  • 0% p.a. for 22 months on balance transfers with 1.5% balance transfer fee. Reverts to cash advance rate of 21.49% p.a.
  • 0% p.a. on purchases for up to 7 months from card approval (reverts to 19.74% p.a. thereafter).
  • $0 annual fee for the first year ($99 p.a. thereafter).
BankSA Amplify Platinum Credit Card (Qantas)

On BankSA's website

Apply by 30 September 2020

BankSA Amplify Platinum Credit Card (Qantas)

Balance transfer

6 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 for 1st year

Highlights

  • Earn up to 60,000 points bonus Qantas Points when you spend $2,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • Earn 0.5 points per $1 spent on eligible purchases (uncapped).
  • 0% p.a. for 6 months with 0% fee on balance transfers. Rate reverts to cash advance rate.

Learn about credit cards with purchase protection

Find out the benefits of credit card purchase protection insurance.

  • FAQs

Do all credit cards have complimentary purchase protection?

No. Most (but not all) personal (i.e. non-business) gold, platinum or black cards will have purchase protection included. Some lower-level cards also have this type of complimentary policy.

Does it matter where I bought the item?

It usually doesn’t matter whether you bought the item in a physical store or on the internet. Some policies may exclude goods purchased overseas.

How do I make a claim?

You need to lodge a claim directly with the card issuer’s partner insurance company, not with the card issuer, and this must normally be done within 30 days of the loss, theft or damage. Details on how to make a claim may have been supplied in a printed booklet sent by the card issuer when you first opened the account. Alternatively, you can usually find information about the claims procedure online, as a link in your card’s web page.

Is there any limit to the claims I can make?

The amount you can claim for a single item is limited to the actual purchase price you paid using your card, after deducting any compensation you can receive by other means, such as a warranty on the item or a claim against a transit company. There may be a fairly low individual limit (such as $2,500) for an item classified as jewellery, a watch or fine art. Additionally, there may be an annual claim limit, such as $100,000.

What documentation do I need to make a claim?

You will need a receipt or other written proof of purchase of the item with your card, showing the date and amount paid. As well as this you must prove your loss, and a police report may be necessary. In the case of a claim for damage, the damaged item must be retained for inspection if required.

What if I disagree with the insurer’s decision about my claim?

The insurer will have a dispute resolution procedure, set out in the purchase protection policy documentation received with the card, or available online.

What is credit card purchase protection?

Credit card purchase protection is a complimentary insurance policy attached to a credit card, providing a period of cover against loss, theft or accidental damage for most new items purchased using the credit card.

What is the cost of credit card purchase protection?

There is no cost for credit card purchase protection. It is a complimentary insurance policy attached to some credit cards.

What is the usual length of time for which purchases are covered?

In most cases cover is extended for a period of 90 days from the purchase date, but a very small number of premium cards offer 120 days of cover.

What kind of purchases are covered?

Typically, the item must be new, and intended for personal use (which means that purchases for business purposes are not covered). Some types of items are usually excluded. The exclusion list may include animals and plants, cash, traveller’s cheques, tickets, perishable items, motor vehicles, antiques, computer software and services.