Credit cards with purchase protection

When you’ve bought something using your card it will be protected against loss, theft or accidental damage.

By   |   Verified by David Boyd   |   Updated 16th September 2021

Comparing credit cards with purchase protection

American Express Qantas Ultimate Credit Card

On American Express' website

New offerApply by 27 October 2021

American Express Qantas Ultimate Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$450.00 p.a. ongoing

Highlights

  • Receive 110,000 bonus Qantas Points plus $200 back when you apply online, are approved and spend $3,000 on your new Card within the first 3 months. Available to new Card Members only
  • Earn 1.25 Qantas Points for every $1 spent on card purchases, except spend at government bodies in Australia where you will earn 0.5 Qantas Points per $1 spent.
  • Save the offer to your eligible Card and get 3 extra Qantas Points per $1 spent, in-store or online at participating Shop Small businesses by 31/03/2022, up to a maximum of 40,000 extra Points. Exclusions apply.

Pros

  • The 110,000 bonus Qantas Points plus $200 back when you meet the criteria.
  • 2 complimentary Qantas Club lounge invitations each year.
  • $450 Qantas Travel Credit each year (conditions apply).

Cons

  • The annual fee of $450.
American Express Explorer Credit Card

On American Express' website

New offerApply by 26 October 2021

American Express Explorer Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$395.00 p.a. ongoing

Highlights

  • Receive 150,000 Bonus Membership Rewards Points when you apply by 26 October 2021, are approved and spend $3,000 on your new Card within the first 3 months. T&Cs apply. New Card Members only.
  • Receive a $400 Travel Credit each year towards any flights, hotels and car hire when you book online with this card.
  • Earn 2 Membership Rewards points per $1 spent on purchases except government bodies in Australia where you will earn 1 point per $1 spent (uncapped).

Pros

  • The 150,000 bonus Membership Rewards Points when approved and reach spend requirement within the first 3 months.
  • $400 travel credit every year.
  • Get 2 complimentary airport lounge passes per year.

Cons

  • The $395 p.a. annual fee.
American Express Qantas Premium Credit Card

On American Express' website

American Express Qantas Premium Credit Card

Balance transfer

N/A

Purchase rate

20.74% p.a. ongoing

Annual fee

$249.00 p.a. ongoing

Highlights

  • Receive 30,000 bonus Qantas Points when you apply online, are approved and spend $3,000 in 3 months. New Card Members only.
  • Relax with 2 complimentary Qantas Club invitations every year (conditions apply).
  • Complimentary domestic and international travel insurance.

Pros

  • 30,000 bonus Qantas Points.
  • Get up to 4 additional card members at no extra cost.
  • Comes with complimentary purchase and travel insurance.

Cons

  • The annual fee of $249.
American Express Platinum Card

On American Express' website

American Express Platinum Card

Balance transfer

N/A

Purchase rate

N/A

Annual fee

$1,450.00 p.a. ongoing

Highlights

  • Get 200,000 Bonus Membership Rewards Points when you apply online, are approved and spend $3,000 on your new Card within the first 3 months. New Card Members only.
  • Receive a $450 Platinum Travel Credit each year, which can be redeemed for flights, hotels or car hire.
  • Earn 2.25 Membership Rewards points per $1 spent on all purchases, except for spend with government bodies in Australia, where you will earn 1 point per dollar spent. Points earning is uncapped.

Pros

  • 200,000 Bonus Membership Rewards Points when you meet the criteria.
  • Receive a $450 Platinum Travel Credit each year.
  • Get airport lounge access.

Cons

  • The annual fee of $1,450.
American Express David Jones Credit Card

On American Express' website

Offer extendedApply by 20 October 2021

American Express David Jones Credit Card

Balance transfer

N/A

Purchase rate

6 months at 0% p.a.

Annual fee

$99.00 p.a. ongoing

Highlights

  • Enjoy 0% p.a. on purchases for 6 months1 and earn 50,000 Membership Reward Points or 25,000 Qantas Points when you apply online by 20 October 2021, are approved and spend $1,500 at locations excluding David Jones on your new Card within the first three months. Available to new David Jones American Express Card Members only.
  • Earn up to 3 Reward Points per $1 spent at major supermarkets and petrol stations; 2 Reward Points per $1 spent at David Jones; 1 Reward Point per $1 spent elsewhere.
  • Enjoy complimentary standard delivery for items purchased in-store or online at David Jones with the Card. Plus, up to 44 days interest-free.

Pros

  • Enjoy 0% p.a. on purchases for 6 months.
  • Get 50,000 Membership Rewards Points when you meet the criteria.
  • Enjoy invitations to exclusive Card Member sales previews, shopping nights and events.
  • Choose the rewards program that suits you best, Membership Rewards or Qantas Frequent Flyer.

Cons

  • The purchase rate reverts to 20.74% p.a. after 6 months.
American Express David Jones Platinum Credit Card

On American Express' website

Offer extendedApply by 20 October 2021

American Express David Jones Platinum Credit Card

Balance transfer

N/A

Purchase rate

6 months at 0% p.a.

Annual fee

$295.00 p.a. ongoing

Highlights

  • Enjoy 0% p.a. on purchases for 6 months (excluding DJ Plans) and earn 70,000 Membership Rewards Points or 35,000 Qantas Points when you apply online by 20 October 2021, are approved and spend $1,500 at locations excluding David Jones on your new card within the first three months. Available to new American Express David Jones Platinum Credit Card Members only.
  • Receive a $150 credit when you spend $150 at David Jones in-store or online by 31 December 2021.
  • Earn 4 Reward Points per $1 spent at David Jones, 3 Reward Points per $1 spent at major supermarkets and petrol stations and 1 Reward Point per $1 spent elsewhere.

Pros

  • Enjoy 0% p.a. on purchases for 6 months.
  • Get 70,000 Membership Rewards Points when you meet the criteria.
  • The $150 credit when you spend $150 at David Jones in-store or online by 31 December 2021.
  • Choose the rewards program that suits you best, Membership Rewards or Qantas Frequent Flyer.

Cons

  • The purchase rate reverts to 20.74% p.a. after 6 months.
St.George Amplify Platinum Credit Card (Amplify)

On St.George's website

Apply by 30 November 2021

St.George Amplify Platinum Credit Card (Amplify)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 80,000 bonus Amplify Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate of 21.49% p.a.
  • Comes with complimentary travel insurances.

Pros

  • The 80,000 bonus Amplify Points.
  • 0% for 15 months on balance transfers.
  • Comes with complimentary travel insurances.

Cons

  • There is a 1% balance transfer fee. Other cards offer 0% balance transfer free.
St.George Amplify Platinum Credit Card (Qantas)

On St.George's website

Apply by 30 November 2021

St.George Amplify Platinum Credit Card (Qantas)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 60,000 bonus Qantas Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% p.a. for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate.
  • Earn 0.5 points per $1 spent (uncapped). Plus, get a complimentary Qantas membership fee. Saving you $99.50!

Pros

  • The 60,000 bonus Qantas Points.
  • 0% p.a. for 15 months on balance transfers.
  • Complimentary travel and purchase insurances.

Cons

  • There is a 1% balance transfer fee.
  • Points earning rate of 0.5 points is lower than others.
Westpac Altitude Platinum Credit Card (Altitude)

On Westpac's website

Apply by 30 November 2021

Westpac Altitude Platinum Credit Card (Altitude)

Balance transfer

22 months at 0% p.a.

Purchase rate

20.49% p.a. ongoing

Annual fee

$49.00 for 1st year

Highlights

  • Receive 130,000 Altitude bonus points when you spend $3,000 on eligible purchases within 90 days of card approval. Terms and conditions apply.
  • 0% p.a. for 22 months on balance transfers (1 % balance transfer fee applies). Reverts to purchase rate of 21.49% p.a.
  • $49 p.a. annual fee for the first year ($150 p.a. annual fee thereafter).

Pros

  • 130,000 bonus Altitude Points when you spend $3,000 in 90 days.
  • 0% p.a. for 22 months on balance transfers.
  • Additional savings with the $49 first-year annual fee ($150 p.a. thereafter).
  • Comes with complimentary travel insurance.

Cons

  • There is a 1% balance transfer fee.
  • Only up to 45 days interest-free on purchases.
Westpac Altitude Platinum Credit Card (Qantas)

On Westpac's website

Apply by 30 November 2021

Westpac Altitude Platinum Credit Card (Qantas)

Balance transfer

18 months at 0% p.a.

Purchase rate

20.49% p.a. ongoing

Annual fee

$149.00 for 1st year

Highlights

  • Receive 60,000 Qantas bonus points when you spend $3,000 on eligible purchases within 90 days of card approval. Terms and conditions apply.
  • Transfer your balance at 0% p.a. for 18 months (1 % balance transfer fee applies). Reverts to purchase rate of 21.49% p.a.
  • $149 p.a. annual fee for the first year then $200 p.a. annual fee thereafter (inclusive of $50 Qantas Rewards opt-in annual fee).

Pros

  • 60,000 bonus Qantas Points when you spend $3,000 in 90 days.
  • 0% p.a. for 18 months on balance transfers.
  • Additional savings with the $149 first-year annual fee ($200 p.a. thereafter).
  • Comes with complimentary insurance covers which include overseas medical and purchase security.

Cons

  • There is a 1% balance transfer fee.
  • Only up to 45 days interest-free on purchases.
Bank of Melbourne Amplify Platinum Credit Card (Amplify)

On Bank of Melbourne's website

Apply by 30 November 2021

Bank of Melbourne Amplify Platinum Credit Card (Amplify)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 80,000 bonus Amplify Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate of 21.49% p.a.
  • Comes with complimentary travel insurances.

Pros

  • The 80,000 bonus Amplify Points.
  • 0% for 15 months on balance transfers.
  • Comes with complimentary travel insurances.

Cons

  • There is a 1% balance transfer fee. Other cards offer 0% balance transfer free.
Bank of Melbourne Amplify Platinum Credit Card (Qantas)

On Bank of Melbourne's website

Apply by 30 November 2021

Bank of Melbourne Amplify Platinum Credit Card (Qantas)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 60,000 bonus Qantas Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% p.a. for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate.
  • Earn 0.5 points per $1 spent (uncapped). Plus, get a complimentary Qantas membership fee. Saving you $99.50!

Pros

  • The 60,000 bonus Qantas Points.
  • 0% p.a. for 15 months on balance transfers.
  • Complimentary travel and purchase insurances.

Cons

  • There is a 1% balance transfer fee.
  • Points earning rate of 0.5 points is lower than others.
BankSA Amplify Platinum Credit Card (Amplify)

On BankSA's website

Apply by 30 November 2021

BankSA Amplify Platinum Credit Card (Amplify)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 80,000 bonus Amplify Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate of 21.49% p.a.
  • Comes with complimentary travel insurances.

Pros

  • The 80,000 bonus Amplify Points.
  • 0% for 15 months on balance transfers.
  • Comes with complimentary travel insurances.

Cons

  • There is a 1% balance transfer fee. Other cards offer 0% balance transfer free.
BankSA Amplify Platinum Credit Card (Qantas)

On BankSA's website

Apply by 30 November 2021

BankSA Amplify Platinum Credit Card (Qantas)

Balance transfer

15 months at 0% p.a.

Purchase rate

19.74% p.a. ongoing

Annual fee

$99.00 p.a. ongoing

Highlights

  • Earn up to 60,000 bonus Qantas Points when you spend $3,000 on eligible purchases within 90 days from card approval. Exclusions apply.
  • 0% p.a. for 15 months on balance transfers with 1% balance transfer fee. Reverts to cash advance rate.
  • Earn 0.5 points per $1 spent (uncapped). Plus, get a complimentary Qantas membership fee. Saving you $99.50!

Pros

  • The 60,000 bonus Qantas Points.
  • 0% p.a. for 15 months on balance transfers.
  • Complimentary travel and purchase insurances.

Cons

  • There is a 1% balance transfer fee.
  • Points earning rate of 0.5 points is lower than others.

Learn about credit cards with purchase protection

Find out the benefits of credit card purchase protection insurance.

  • FAQs

Do all credit cards have complimentary purchase protection?

No. Most (but not all) personal (i.e. non-business) gold, platinum or black cards will have purchase protection included. Some lower-level cards also have this type of complimentary policy.

Does it matter where I bought the item?

It usually doesn’t matter whether you bought the item in a physical store or on the internet. Some policies may exclude goods purchased overseas.

How do I make a claim?

You need to lodge a claim directly with the card issuer’s partner insurance company, not with the card issuer, and this must normally be done within 30 days of the loss, theft or damage. Details on how to make a claim may have been supplied in a printed booklet sent by the card issuer when you first opened the account. Alternatively, you can usually find information about the claims procedure online, as a link in your card’s web page.

Is there any limit to the claims I can make?

The amount you can claim for a single item is limited to the actual purchase price you paid using your card, after deducting any compensation you can receive by other means, such as a warranty on the item or a claim against a transit company. There may be a fairly low individual limit (such as $2,500) for an item classified as jewellery, a watch or fine art. Additionally, there may be an annual claim limit, such as $100,000.

What documentation do I need to make a claim?

You will need a receipt or other written proof of purchase of the item with your card, showing the date and amount paid. As well as this you must prove your loss, and a police report may be necessary. In the case of a claim for damage, the damaged item must be retained for inspection if required.

What if I disagree with the insurer’s decision about my claim?

The insurer will have a dispute resolution procedure, set out in the purchase protection policy documentation received with the card, or available online.

What is credit card purchase protection?

Credit card purchase protection is a complimentary insurance policy attached to a credit card, providing a period of cover against loss, theft or accidental damage for most new items purchased using the credit card.

What is the cost of credit card purchase protection?

There is no cost for credit card purchase protection. It is a complimentary insurance policy attached to some credit cards.

What is the usual length of time for which purchases are covered?

In most cases cover is extended for a period of 90 days from the purchase date, but a very small number of premium cards offer 120 days of cover.

What kind of purchases are covered?

Typically, the item must be new, and intended for personal use (which means that purchases for business purposes are not covered). Some types of items are usually excluded. The exclusion list may include animals and plants, cash, traveller’s cheques, tickets, perishable items, motor vehicles, antiques, computer software and services.