Reviewed by Nilooka Dissanayake
Writer
Generally very pleased with this card
Reviewed by Sueev
This card is convenient, easy to use, and gives you full access to most ATM’s. I have this card because I’m a mother of 3 and very rarely get a chance to go to the bank, with this card I can do all my banking online if I have too or I can withdraw cash too. When I have needed to call for assistance, the customer service has been friendly and efficient.
Points and flight voucher help with family visits
Reviewed by Kristal
I recently got a new credit card with Virgin Money and the fee each year is substituted for a flight voucher, which is great. So far I see the advantage in earning Velocity points every time I shop, which helps with domestic trips to see family. Customer service could definitely be improved, but overall the benefits have been worth the shift.
Good service and sign-up incentives
Reviewed by Alison
If used properly, and if you can pay more than minimum payment, like most cards, this is a good card.
Customer service is fantastic. They are always happy to help and it is quick and easy to get onto a real person. They also have good value incentives when you sign up.
Customer service very patient
Reviewed by Alexandra
Virgin Money are great. I must admit the patience of the people over the phone has been great when there has been an issue with me not knowing how to access my account or other activation.
The fees are cool for me for the moment, and convenient. I am using the credit for a new laptop and other things to start my down under coaching business online.
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